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Outsourcing Your IT Support Is The Best Decision For Your Business

Outsourcing has always been a strategic move by companies for streamlining the business processes and reducing capital and overhead costs. But in the last decade, outsourcing has seen a great rise in the technical support area and is expected to grow by another 6 percent in the next two years. This rise in  technical support outsourcing  can be attributed to the bloom and growth of the digital era. More organizations are making high-standard IT and infrastructure their competitive edge and riding on the efficiency and cost-reducing benefits of outsourcing to pull ahead of the crowd. For every company, the factors involved in outsourcing a project is different. These should be assessed and understood at the company level with a professional & credible IT support provider. The benefits of outsourcing IT, however, are more or less the same. We spoke to a few entrepreneurs and senior project managers who chose to outsource their managed IT needs and given below are the top reas

How DevOps helps enhance Customer Satisfaction

DevOps has not grabbed the attention of every single enterprise in the market for no reason. The advantages of adopting the DevOps service practices are many. It is for this reason that all enterprises are looking to move their projects to DevOps to ensure smarter and more efficient execution. While it helps to make your development and IT operations much more efficient, it helps you with strengthening the coordination between your enterprise operations with Development processes, in turn, helping your organization build stronger relationships with your clients. Among these many advantages, this article is focused on how DevOps helps you with achieving enhanced client satisfaction and building stronger client-business relationships. Business advantages of implementing DevOps: Enabling a feedback loop – It equips the customers with the ability to provide the development teams with their direct and quick feedback on an ongoing basis to allow them to make change

What is SaaS & What are its Business Benefits for You?

The process of offering software over the net as a service is popularly known as SaaS (Software-as-a-service) . The software in question may range from being related to project management, content management, email management, contact management, scheduling and so on. Since it follows the ‘pay-per-use’ model, it is also known as ‘on-demand software’. SaaS is one among the 3 popular categories of cloud computing, namely PaaS and IaaS (Platform and Infrastructure as a service, respectively). Here are the key benefits of implementing cloud in the SaaS model for your business: 1. It eliminates the need for your business to bear the costs of the complex and exorbitant hardware typically required to host the software. 2. You do not need to avail and manage the software program at your end anymore which may comprise of the dedicated links, the VPNs etc. 3. What’s more! SaaS also eliminates the need for your business to maintain resources that would be required t

How to Start a Web Hosting Services Business in India?

Looking to start your new business in the Indian web hosting services market-place? Now that you’re taking the plunge into the hosting services market, it must be evident to you by now that it is a huge challenge to enter into this market. This is the reason why you need to brace yourself with sound research on the current market trends along with profound knowledge of successfully managing a dedicated server (Windows or Linux) using the popular control panels such as Plesk or cPanel, in order to offer the latest and the most sought-after features at competitive pricing. For starting your hosting business, you can follow any of the following two models: 1. Reseller Hosting (Shared hosting) provider As a beginner in this market, you can become a reseller for the popular hosting companies. Not only will it help you start cost-effectively, it will also spare you the pain of having to manage the dedicated server all by your own. So, if your targeted customer-base i

The challenges of effective SaaS implementation

Software-as-a-Service (SaaS) applications are growing in their popularity owing to the flexibility they offer while being implemented to the organizations of all sizes. They eliminate the organizations’ need to buy, configure and manage all the required hardware on-premise. With SaaS implementation , all they really need to do is to ‘dial up’ or ‘dial down’ their IT resources to match their current business IT needs, while the services remain securely managed by a reliable external provider. Apart from the flexibility they impart, SaaS solution result in remarkable cost advantages. With these, there is no need anymore for a huge upfront amount to be paid as the capital investment to set up the new IT infrastructure and this comes down to as small an expense as the subscription charges for a package that suits to the organization’s IT needs based on its size and goals. This also helps the organizations effectively take care of the seasonal changes in the demand. The SaaS

Outsourcing Web Hosting Support

With every web hosting services provider claiming to be the “best” & the “most trust-worthy” in market, it is becoming harder for hosting businesses like yours to trust their blatant claims. Without adequate exposure & experience with hiring or outsourcing web hosting support , you are likely to fall into the trap of the seemingly great providers, who make inefficient deliveries to your outsourcing needs. To prevent this from happening, here are a few points that you must consider before choosing your outsourcing partner for web hosting technical support: Efficient communication & services This could be a good starting point as when a web hosting support services provider is not able to communicate efficiently and timely during the initial work discussions, you can not really expect them to exhibit that expected efficiency during support related client communication after you have hired them. So, it is a good idea to start observing and evaluating yo

Ideal Outsourced Web Hosting Support Provider

There are numerous benefits of outsourcing your hosting technical support but it is only when you associate with the right outsourced web hosting support provider that your hosting business can reap the maximum advantages from it. This implies that choosing your outsourcing partner for hosting support is one of the most critical decision for your small hosting business to stay competitive in a market full of giant players in the hosting market-place. To help you make an informed decision, we have compiled a list of the prominent traits of an ideal hosting technical support partner that does not only make your outsourcing journey smooth but also help your business scale up faster. 1. Superior Quality of Customer-centric Services A good provider proactively pursues to and fro communication about the client business requirement, expectations in terms of quality standards, assurance of maintaining quality standards and the validation of the same with their successfu