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DevOps has not grabbed the attention of every single enterprise in the market for no reason. The advantages of adopting the DevOps service practices are many. It is for this reason that all enterprises are looking to move their projects to DevOps to ensure smarter and more efficient execution. While it helps to make your development and IT operations much more efficient, it helps you with strengthening the coordination between your enterprise operations with Development processes, in turn, helping your organization build stronger relationships with your clients. Among these many advantages, this article is focused on how DevOps helps you with achieving enhanced client satisfaction and building stronger client-business relationships. Business advantages of implementing DevOps: Enabling a feedback loop – It equips the customers with the ability to provide the development teams with their direct and quick feedback on an ongoing basis to allow them to make change

The process of offering software over the net as a service is popularly known as SaaS (Software-as-a-service) . The software in question may range from being related to project management, content management, email management, contact management, scheduling and so on. Since it follows the ‘pay-per-use’ model, it is also known as ‘on-demand software’. SaaS is one among the 3 popular categories of cloud computing, namely PaaS and IaaS (Platform and Infrastructure as a service, respectively). Here are the key benefits of implementing cloud in the SaaS model for your business: 1. It eliminates the need for your business to bear the costs of the complex and exorbitant hardware typically required to host the software. 2. You do not need to avail and manage the software program at your end anymore which may comprise of the dedicated links, the VPNs etc. 3. What’s more! SaaS also eliminates the need for your business to maintain resources that would be required t

Looking to start your new business in the Indian web hosting services market-place? Now that you’re taking the plunge into the hosting services market, it must be evident to you by now that it is a huge challenge to enter into this market. This is the reason why you need to brace yourself with sound research on the current market trends along with profound knowledge of successfully managing a dedicated server (Windows or Linux) using the popular control panels such as Plesk or cPanel, in order to offer the latest and the most sought-after features at competitive pricing. For starting your hosting business, you can follow any of the following two models: 1. Reseller Hosting (Shared hosting) provider As a beginner in this market, you can become a reseller for the popular hosting companies. Not only will it help you start cost-effectively, it will also spare you the pain of having to manage the dedicated server all by your own. So, if your targeted customer-base i

Software-as-a-Service (SaaS) applications are growing in their popularity owing to the flexibility they offer while being implemented to the organizations of all sizes. They eliminate the organizations’ need to buy, configure and manage all the required hardware on-premise. With SaaS implementation , all they really need to do is to ‘dial up’ or ‘dial down’ their IT resources to match their current business IT needs, while the services remain securely managed by a reliable external provider. Apart from the flexibility they impart, SaaS solution result in remarkable cost advantages. With these, there is no need anymore for a huge upfront amount to be paid as the capital investment to set up the new IT infrastructure and this comes down to as small an expense as the subscription charges for a package that suits to the organization’s IT needs based on its size and goals. This also helps the organizations effectively take care of the seasonal changes in the demand. The SaaS

With every web hosting services provider claiming to be the “best” & the “most trust-worthy” in market, it is becoming harder for hosting businesses like yours to trust their blatant claims. Without adequate exposure & experience with hiring or outsourcing web hosting support , you are likely to fall into the trap of the seemingly great providers, who make inefficient deliveries to your outsourcing needs. To prevent this from happening, here are a few points that you must consider before choosing your outsourcing partner for web hosting technical support: Efficient communication & services This could be a good starting point as when a web hosting support services provider is not able to communicate efficiently and timely during the initial work discussions, you can not really expect them to exhibit that expected efficiency during support related client communication after you have hired them. So, it is a good idea to start observing and evaluating yo

There are numerous benefits of outsourcing your hosting technical support but it is only when you associate with the right outsourced web hosting support provider that your hosting business can reap the maximum advantages from it. This implies that choosing your outsourcing partner for hosting support is one of the most critical decision for your small hosting business to stay competitive in a market full of giant players in the hosting market-place. To help you make an informed decision, we have compiled a list of the prominent traits of an ideal hosting technical support partner that does not only make your outsourcing journey smooth but also help your business scale up faster. 1. Superior Quality of Customer-centric Services A good provider proactively pursues to and fro communication about the client business requirement, expectations in terms of quality standards, assurance of maintaining quality standards and the validation of the same with their successfu

Ever wondered what are the skills that your DevOps Organization should look for its resources for them to fit in your DevOps culture. Among the so many skills people keep on talking about as being relevant to a DevOps organization, we have come up with a refined list of the key technical and soft skills that any engineer MUST possess to contribute to the success of the strategy for your organization. 1. Coding Skills It is no more a debate whether a DevOps engineer should possess coding skills or not. So, it is a well-established fact that your DevOps service should be able to deliver solution presented on the form of code. Regardless of which part of the DevOps team the engineer represents – QA, Dev, Ops, Security, DBA or data analytics, the ability to not just ‘code’ but ‘offer solution as a code’ is what counts in this case. So, this ultimately boils down to imparting real business value for the stakeholders of the business ( ranging from the customers to

The automation of web hosting is the process of automating the server tasks. Web hosting and automation go hand in hand. This is because without automating some of its key operations, it is almost impractical to run a web hosting business. The web hosts can have several thousand clients on their web servers and it is the automation of processes that makes it not just affordable but also feasible to facilitate this kind of an arrangement. For example, the web servers may receive requests from several clients all at the same time to such an extended level that it may be nearly impossible to process them all efficiently when executed manually. In such a case, the cPanel or control panel software constitutes a major part of web hosting automation. This helps the hosting businesses manage and prioritize their tasks related to technical hosting and those, related to server administration, such as the installation of software, access control, emailing and the databases.

Is your business considering to implement cloud in near future? As you weigh and compare your options while investing to increase the operational efficiency of your business, cloud implementation is the choice of technology you cannot simply ignore. You must be wondering how precisely is it going to benefit your organization in medium to long term and how you can envision implementing it in terms of its ROI for your business. We would like to throw some light on its advantages to make it easier for you to analyze its benefits and take an informed decision about cloud implementation services for your business. 1. More Secure It’s been reported time and again that the on-premise server users happen to encounter more frequent security incidents as compared to those by the service providers. This clearly implies that cloud services impart better security. 2. More Flexible Cloud implementation adds a lot more flexibility to the work environment of your organiza

DevOps is fast getting adopted across organizations as one of the most popular ways to efficiently accomplish software deliveries and security updates. And this does not anymore remain confined to the client project deliveries but has also been implemented to the internal projects by most of these businesses. The very philosophy of DevOps lies in the speed, reliability and efficiency it imparts to your processes. This is enabled by inculcating a collaborative work environment with speedy and frequent releases and automation coupled with cloud based tool-set. The recent surge in the interest shown by most organizations for DevOps stems mainly from its beneficial aspects including development of high quality bugs-free products, high degree of innovation, one click-deployments and many more. In short, DevOps lets you add more speed & reliability to your software delivery. Despite being cognizant of all its benefits, many organization still find it challenging to s

One of the 3 major categories of cloud computing: Infrastructure as a service (IaaS), Platform as a Service (PaaS) and Software as a service (SaaS), SaaS is a model of software delivery and distribution wherein a provider is responsible to host and manage your application and make it available to the end-users over Internet. To achieve successful SaaS implementation to your business infrastructure, here are some of the steps your business MUST take: 1. Understand the ‘why’ of implementing SaaS Understanding the ‘why’ of implementing SaaS to your business infrastructure will help you arrive at the ‘how’ of it rather more efficiently. There can be several reasons to implement SaaS for your business, ranging from improving the operational efficiency, to being able to focus better on the core business activities but the starting point for a business should be to understand this purpose clearly. In addition to this, a clear understanding of how the existing systems wor

As a representative of a more collaborative method of software development,   DevOps service   underscores the mutual dependence of software development and the operational aspects of a project along with its quality assurance. As you come to know about DevOps, there can be several questions that come to your mind. Does your organization need DevOps? If yes, why? In what all ways will it help improve your business processes? Once you’re convinced to implement it to your business, you’ll want to know what structural changes will you need to make to your organization. What place to assign to the DevOps teams in your organizational structure? And so on. This article is an endeavor to address to all such queries that you might have. The truth about DevOps is that you do not need it to simply get rid of the poor team collaboration in your business. It is not confined to an industry in particular. And in order to implement agile technology to your software development, it is not necess

Cloud Implementation Selecting your cloud solutions partner is a critical yet challenging task for any business, big or small. For businesses taking their initial steps into implementing cloud, there are a few criteria they need to consider and test their potential cloud partners on, to achieve successful and profitable cloud solution that works perfectly for their business. We have compiled a list of questions; you should consider asking your potential cloud partners to take and informed decision and reduce the chances of failures in your cloud implementation services journey. “ Do you have past success stories related to similar deployment?” The starting point of discussion with your prospective cloud partner could be asking them for similar deployment cases they have managed in the past. This will help add a dimension of pragmatism to their ‘on-paper’ plan which might otherwise encounter technical glitches which could be resolved easily owing to th

The market is abound with web hosting service providers who claim to offer 24*7 outsourcing technical support for your web hosting business. Amidst the multiple technical support providers of seemingly similar offerings and promises of high service quality, you are bound to use your judgment to decide which would be the best one to meet your business needs and adequately address to the needs of your clientèle as well. And then, at the end of the day, does ‘availing a 24*7 support provider’ necessarily translate into getting to on-board the support staff for ‘instant and anytime availability’? Not always! So, what all are the challenges that you might encounter on your way to realistically finding a services provider that just about fits the bill for your business needs? We have compiled a list of all such challenges that you must be aware of, well in advance, to help you compare and make an informed decision with ease. 1. Round-the-clock support usually transla

Before you consider   D evOps service   for your organization to embrace this new approach, it is critical for you to develop at least a basic understanding of what all it takes for the holistic implementation of devOps for your organization. Just like agile, the adoption of devOps also involves embracing a set of practices that result from an organizational attitude, philosophy and culture. This is the reason why adopting devOps can be a bit misleading since the organizations are likely to undertake a few of the devOps related activities according to their understanding of it, and thereby, start believing that they have implemented it successfully – regardless of whether these activities define devOps or not. By this, we mean to say that more than being just a set of activities, devOps is a cultural change that an organization needs to make, for embracing it wholeheartedly. So, exactly what all does the devOps culture comprise of? To get there, we need to understand what motivated

It is critical for the success of a majority of hosting and data center companies to avail affordable and efficient outsourced technical support services. These companies required the services of a technical support provider in order to field the issues from their clients in order of their priority. With a suitable technical support provider, is a hosting services provider able to earn the reputation of providing quality customer support. Web hosting companies therefore, usually follow the practice of outsourcing technical support offered online to their end customers for them to enjoy a high responsiveness and minimized down time. When your hosting company has the perfect technical support partner on board, it becomes easy for you to manage all the client conversations and resolve all the client queries and concerns in a systematic and satisfactory manner. When it comes to assessing the technical support needs of your hosting business, you are surrounded by multiple

A lots of companies outsource their support services. In such a case, the technical aspect of the maintenance are served by an outside agency. These agencies provide the clients of the hosting provider company with technical support over emails, chats and phone calls. They directly deal with all the maintenance issues the client is facing. Some of the hosting companies avail part-time outsourcing of these services wherein the outsourced company fetches all the details of the maintenance issues and escalates them to the hosting provider company that performs the required fixes. Outsourced Web Hosting Technical Support Here are some of the key benefits of outsourcing the support services to an outside agency: Availability of 24/7/365 tech support service from the company for all their complaints. This gives them more confidence in the web hosting company. The hosting companies no need to worry about customer care once they outsourced. They need to focus only on marke