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Showing posts from May, 2017

Quality 24/7 Outsourcing Technical Support

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The market is abound with web hosting service providers who claim to offer 24*7 outsourcing technical support for your web hosting business. Amidst the multiple technical support providers of seemingly similar offerings and promises of high service quality, you are bound to use your judgment to decide which would be the best one to meet your business needs and adequately address to the needs of your clientèle as well. And then, at the end of the day, does ‘availing a 24*7 support provider’ necessarily translate into getting to on-board the support staff for ‘instant and anytime availability’? Not always! So, what all are the challenges that you might encounter on your way to realistically finding a services provider that just about fits the bill for your business needs? We have compiled a list of all such challenges that you must be aware of, well in advance, to help you compare and make an informed decision with ease. 1. Round-the-clock support usually transla

DevOps Basics You Should Know Before Adopting Services

Before you consider   D evOps service   for your organization to embrace this new approach, it is critical for you to develop at least a basic understanding of what all it takes for the holistic implementation of devOps for your organization. Just like agile, the adoption of devOps also involves embracing a set of practices that result from an organizational attitude, philosophy and culture. This is the reason why adopting devOps can be a bit misleading since the organizations are likely to undertake a few of the devOps related activities according to their understanding of it, and thereby, start believing that they have implemented it successfully – regardless of whether these activities define devOps or not. By this, we mean to say that more than being just a set of activities, devOps is a cultural change that an organization needs to make, for embracing it wholeheartedly. So, exactly what all does the devOps culture comprise of? To get there, we need to understand what motivated